Building the AI Support Agent Every SaaS Product Deserves
Yedii exists because SaaS support is broken. Users get stuck, tickets pile up, and knowledge bases go unread. We're building the personal support LLM that changes this — an AI agent trained on your product that resolves customer questions instantly, accurately, and without hallucinations.
We started Yedii because we saw the same pattern at every SaaS company: brilliant products losing users to unanswered questions. Support teams were overwhelmed, documentation was underused, and generic chatbots made things worse by giving wrong answers. So we built an AI that actually understands your product — trained on your docs, your features, your pricing, your edge cases.
Our Mission
To make world-class support accessible to every SaaS product — not just the ones with 50-person support teams. We believe every user deserves an instant, accurate answer. And every SaaS team deserves an AI that actually works.
What We Value
Zero Hallucinations
We would rather say "I don't know" than give a wrong answer. Accuracy is non-negotiable.
Product-First AI
Generic AI is useless for SaaS support. We train on your product because that's what your users need.
Transparency
Honest pricing, honest comparisons, honest capability claims. We earn trust by being transparent.
Privacy by Design
Your data is yours. SOC 2 Type II certified, end-to-end encrypted, never shared.