Turn Your SaaS Knowledge Base Into an AI That Actually Answers Questions
Your knowledge base already has the answers. The problem? Users can't find them. Yedii turns static docs into conversational AI.
The knowledge base paradox
Every SaaS company invests heavily in knowledge bases, help centers, and documentation. Yet 60% of users still submit tickets for questions that are already answered in the docs. The problem isn't content — it's discovery. Users don't search effectively, and keyword-based search doesn't understand intent.
From static docs to conversational AI
Yedii transforms your knowledge base from a static library into a conversational AI that understands questions in natural language. Instead of searching "billing plan change," users can ask "how do I downgrade my plan mid-month?" and get the exact answer, synthesized from multiple doc pages.
Which knowledge base platforms Yedii supports
Yedii natively connects with Notion, Confluence, GitBook, Zendesk Guide, Intercom Articles, and any public URL. It also supports direct file uploads for PDFs, markdown, and text files. Most teams connect their knowledge base in under 5 minutes.
Keeping your AI knowledge current
Stale documentation is worse than no documentation. Yedii automatically re-syncs with your knowledge base on a configurable schedule, ensuring the AI always has the latest information. When you publish a new article, Yedii learns it automatically.
Beyond knowledge base: training on all your product data
Your knowledge base is just the starting point. Yedii can also learn from changelogs, API documentation, community forums, and internal playbooks. The more context you give it, the better it supports your users.
Ready to transform your SaaS support?
Train Yedii on your product documentation and start deflecting support tickets today — completely free.