Project Management
Yedii + Jira — AI Support for SaaS
Connect Jira to Yedii so escalated support issues automatically become tracked engineering tickets.
What You Can Do With Yedii + Jira
1.
Auto-create Jira tickets from escalated AI support conversations
2.
Attach full conversation context and user details to each ticket
3.
Close the loop — notify users when their Jira issue is resolved
How to Set Up Yedii + Jira
1
Connect your Atlassian account from Yedii's integrations page
2
Select the Jira project and issue type for escalated tickets
3
Configure auto-creation rules and field mappings